Cleaning Services FAQ
Where Do You Offer Cleaning Services?
Proudly serving Ocho Rios, Richmond, Runaway Bay, Brown's Town, St. Ann's Bay, and surrounding communities throughout St. Ann. Contact us to confirm availability in your location.
How do I request a quote?
You can request a free quote through our website or contact us directly on WhatsApp.
How do I pay for services?
We accept the payment methods communicated during the booking process. Payment details will be provided when your service is confirmed.
Residential Cleaning
Do you offer recurring cleaning services?
Yes. We offer one-time, weekly, bi-weekly, and monthly cleaning services.
What is included in a deep cleaning?
Deep cleaning includes additional attention to areas such as baseboards, ceiling fans, light fixtures, doors, trim, and other detailed cleaning tasks.
What if I need to reschedule my cleaning?
We understand that plans can change. Please contact us as soon as possible if you need to reschedule your appointment, and we'll do our best to accommodate your request based on availability.
What is included in a standard cleaning?
Standard cleaning includes dusting, vacuuming, mopping, kitchen cleaning, bathroom cleaning, and general tidying.
Do I need to be home during the cleaning?
No. As long as we have safe access to the property, you do not need to be present during the service.
Do I need to prepare my home before your arrival?
We recommend picking up personal items, clothing, and valuables before your scheduled cleaning. This allows our team to clean more efficiently and ensures your belongings remain organized.
Vacation Rental Services
Do you provide inventory and restocking services?
Yes. We can monitor and restock approved guest supplies as requested.
Can you accommodate same-day turnovers?
Yes. We offer same-day turnover cleaning whenever scheduling allows. We recommend booking your cleaning services in advance to help ensure availability during peak travel periods.
Can I request a customized service plan?
Absolutely. We tailor our services to meet the specific needs of each property owner.
Will I receive updates after each cleaning?
Yes. We can provide confirmation once the turnover is complete and, upon request, share inspection notes and photos so you know your property is guest-ready before each arrival.
What is included in a turnover cleaning?
Turnover cleaning includes a full property cleaning, guest-ready preparation, property inspection, and optional inventory restocking.
Can you work around my booking calendar?
Yes. We schedule cleanings around your reservation calendar to ensure your property is ready for every guest arrival.